Privacy & Cookies
Privacy Policy
We, at Sumaiya Online Shop, value the trust you place in us. That’s why we uphold the highest standards for secure transactions and customer information protection. Please read the following statement carefully to understand our information collection and dissemination practices.
Note:
Our Privacy Policy is subject to change at any time without prior notice. Please review this policy periodically to ensure you are aware of any modifications.
By visiting this website, you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree, please do not use or access our Website.
By merely using the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This policy is incorporated into and subject to our Terms of Use.
Collection of Personally Identifiable Information and Other Information
When you use our Website, we collect and store your personal information that you provide from time to time. Our primary goal is to offer you a safe, efficient, and customized experience. This allows us to provide services and features that best meet your needs, and to tailor our Website to make your experience smoother and more convenient.
Generally, you can browse the Website without revealing who you are or sharing any personal information. Once you provide us with your personal details, you are no longer anonymous to us. Wherever possible, we indicate which fields are required and which are optional. You always have the choice to not provide information by opting out of a particular service or feature on the Website.
We may automatically track certain information about you based on your behavior on our Website. We use this data for internal research on our users’ demographics, interests, and behavior to better understand, protect, and serve them. This information is compiled and analyzed in an aggregated form and may include the URL you came from (whether on our Website or not), the next URL you visit, your browser information, and your IP address.
We use data collection devices such as “cookies” on certain pages of the Website to analyze web traffic, measure marketing effectiveness, and promote trust and security. “Cookies” are small files placed on your hard drive that help us improve our services. Some features are only available through the use of cookies. We also use cookies to allow you to enter your password less frequently during a session and to deliver content tailored to your interests.
Most cookies are “session cookies,” meaning they are automatically deleted after your session ends. You are always free to decline our cookies if your browser permits, though this may limit certain features and require you to re-enter your password more often.
Additionally, you may encounter cookies or other similar devices placed by third parties on certain pages of the Website. We do not control the use of cookies by third parties.
If you choose to purchase on our Website, we collect information about your buying behavior. If you transact with us, we collect additional information such as your billing address, credit/debit card number and expiry date, and other payment details.
If you post messages on our message boards, chat rooms, or feedback areas, we collect that information. We retain this as necessary to resolve disputes, provide customer support, and troubleshoot problems as permitted by law.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities, we may collect such information into a file specific to you.
We collect personally identifiable information (such as your name, email address, phone number, and payment details) when you create an account with us. While you can browse some parts of the Website without registering, certain actions (like placing an order) require registration. We use your contact information to send offers based on your previous orders and interests.
Use of Demographic / Profile Data / Your Information
We use personal information to provide the services you request. To the extent that we use your personal information for marketing purposes, we offer you the option to opt out of such uses.
We use your personal information to:
Resolve disputes and troubleshoot problems.
Help promote safe services.
Collect payment and manage transactions.
Measure consumer interest in our products and services.
Inform you about online and offline offers, new products, services, and updates.
Customize your experience.
Detect and protect against errors, fraud, and other criminal activity.
Enforce our terms and conditions.
We continuously work to improve our product and service offerings and may analyze demographic and profile data of our users’ activity on the Website.
Your IP address is used to help identify you, diagnose server problems, and administer our Website. It may also be used to gather broad demographic data.
We may occasionally invite you to complete optional online surveys. These surveys may ask for contact and demographic information (such as postal code, age, or income level). We use this data to tailor your Website experience, providing content and offers that align with your interests.
Cookies
A “cookie” is a small piece of data stored by a web server on your browser that can be later read by that server. Cookies are useful for enabling the browser to remember specific user information.
We place both permanent and temporary cookies on your computer’s hard drive. These cookies do not contain any personally identifiable information. Cookies help us enhance your browsing experience and improve the functionality of our Website.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
📧 support@sumaiyaonlineshop.com
